Welcome to Eliya Crafts. By using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. Payment Method
We currently accept Cash on Delivery as our only payment method. Please ensure someone is available to receive and pay for the order at the time of delivery.
2. Order Confirmation
Once you place an order, you will receive a confirmation via email or SMS. Please make sure all information provided is accurate to avoid delays.
3. Shipping and Delivery
Orders are typically processed and shipped within 1-3 days. Delivery times may vary depending on your location. We aim to provide timely and safe delivery of all items.
4. Product Information
We make every effort to ensure product images, descriptions, and details are accurate. However, slight variations may occur due to lighting, screen differences, or material changes.
5. Returns and Exchanges
If you receive a damaged or incorrect item, please contact us within 3 days of delivery at [email protected]. Items must be returned unused and in their original packaging. We will assist you with a replacement or resolution.
6. Limitation of Liability
Eliya Crafts is not liable for any indirect or consequential damages that may arise from the use or inability to use our products or website.
7. Changes to Terms
We reserve the right to update or modify these terms at any time.
Contact Us
For any questions or concerns, feel free to reach out at [email protected].