Thank you for shopping with Eliya Crafts. We are committed to delivering your orders quickly and safely. Please read the following details regarding our shipping process.
1. Payment Method
We offer Cash on Delivery as the only payment option. Please ensure someone is available to receive and pay for the package at the time of delivery.
2. Processing Time
All orders are processed within 1-3 days after confirmation. You will receive a confirmation message once your order has been packed and dispatched.
3. Delivery Time
Delivery time may vary depending on your location, but we aim to deliver all orders promptly and reliably. Any delays due to weather or logistics will be communicated where possible.
4. Delivery Area
We currently ship to selected areas within the country. If your location is outside our service area, we will inform you after the order is placed.
5. Failed Delivery Attempts
In case the delivery cannot be completed due to unavailability or incorrect address, our team will contact you to arrange a second attempt.
6. Contact Us
If you have any questions about your shipment, please contact us at [email protected]. We’re here to help.