At Eliya Crafts, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website.
1. Information We Collect
We may collect the following types of information:
- Name, contact number, and email address
- Shipping address and order details
- Any messages or inquiries you send to us
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Communicate with you about your purchases
- Respond to your questions or support requests
- Improve our services and website experience
3. Data Security
We take appropriate measures to secure your information and prevent unauthorized access or disclosure. Your data is handled responsibly and used only for the purposes stated in this policy.
4. Opt-Out Instructions
If you no longer wish to receive promotional messages or updates from Eliya Crafts, you can opt out at any time by:
- Clicking the “unsubscribe” link in our emails (if available)
- Sending a request to [email protected] with the subject line “Opt-Out Request”
We will process your opt-out request within 1-3 days.
5. Updates to This Policy
We may revise this privacy policy from time to time. Any updates will be posted on this page with the revised date.
6. Contact Us
For any privacy-related questions or concerns, please contact us at [email protected].